Ugly Ductling LLC
Let Us Care For Your Air
Don’t Let Dirty, Ugly Ducts and Vents Compromise Your Health.
Experience Cleaner, Fresher Air in Your Home or Business with a Thorough Inspection and Cleaning of Your Air Ducts and Dryer Vents.
Karl Hafner
Owner, Ugly Ductling LLC
karl@uglyduct.com
Mon-Sat 9am-7pm; Sun 9am-5pm
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Dryer Vent & Air Duct Cleaning Chicago & Suburbs
Commercial | Residential | Houses | Townhomes | Multi-Unit | Condos | Apartments
Air Duct Cleaning
Cleaner Indoor Air for Healthier Living
Stop unwanted dust, dirt and allergens from blowing around your home or business with a thorough cleaning and sanitizing of your air ducts. With service starting at just $289, our Chicago air duct cleaning company will provide:
Eco-friendly, EPA approved sanitizer treatment that helps kill mold spores, dust mites, and pet dander
Advanced air duct cleaning power using our all-electric, HEPA air duct vacuum
- Extraction of contaminants such as dirt, dust, dander, allergens, mold, mildew, bacteria, viruses, and more
Dryer Vent Cleaning
Cleaner Dryer Vents for a Safer Home
Prevent dangerous dryer fires and help your dryer run more efficiently and last longer with a comprehensive inspection and cleaning of your dryer vent. Starting at only $199, our Chicago dryer vent cleaning company will:
Thoroughly inspect your dryer, hoses, and vents to identify lint buildup, debris, or obstructions
Capture and remove dryer lint and debris with our high-powered equipment
Conduct a final inspection to ensure proper airflow and ventilation for optimal dryer performance
Karl Hafner
Owner, Ugly Ductling LLC
Ask About Our Website Specials
Including our Dryer Vent + Air Duct Cleaning Package
Customer Reviews
Our Customers Love Us
For over 20 years, thousands of homes and businesses across Chicagoland have trusted us to help them improve their indoor air quality.
Experience exceptional dryer vent and air duct cleaning Chicago area customers have been raving about online! Check out our five-star reviews on Yelp, Google, Facebook, and Angie’s List or read some of the reviews from our satisfied customers below.
All reviews
YelpAngie's List
I'm a new homeowner. I recently bought a house built in the 1940s, and while we love the place, it has a... smell. The previous owners had dogs, cats, and a penchant for leaving food, old shoes, and other trash behind and under the appliances. After living here for about a month, doing SO much cleaning, and still feeling like we were in an allergen pit, we opted for duct cleaning. Karl was friendly and communicative with a competitive price. Christian and Zeke came to the house early. They treated the home with respect, wearing shoe covers and cleaning up diligently, despite it being a dirty job. They had different methods for different vent styles, and helped with a few above and beyond tasks, like re-shaping a bent duct. Christian and Zeke suggested that the ducts of my home had never been cleaned, ever, based on the quantity and type of stuff they were finding. It seemed like a pretty intense job, but they were in good spirits the whole time. My dog was nervous about all the noisy tools- shop-vacs, leaf blowers, etc.- but the guys were so sweet to her, she wanted them to stay. I'm not kidding, the air quality is IMMEDIATELY better in this house, and the smell is wildly improved- maybe even gone. No, this is probably not a service you regularly need, but if your house is pushing 100 years old and reeks, treat yourself to a visit from Ugly Ductling.I'm a new homeowner. I recently bought a house built in the 1940s, and while we love the place, it has a... smell. The previous owners had dogs, cats, and a penchant for leaving food, old shoes, and other trash behind and under the appliances. After living here for about a month, doing SO much cleaning, and still feeling like we were in an allergen pit, we opted for duct cleaning. Karl was friendly and communicative with a competitive price. Christian and Zeke came to the house early. They treated the home with respect, wearing shoe covers and cleaning up diligently, despite it being a dirty job. They had different methods for different vent styles, and helped with a few above and beyond tasks, like re-shaping a bent duct. Christian and Zeke suggested that the ducts of my home had never been cleaned, ever, based on the quantity and type of stuff they were finding. It seemed like a pretty intense job, but they were in good spirits the whole time. My dog was nervous about all the noisy tools- shop-vacs, leaf blowers, etc.- but the guys were so sweet to her, she wanted them to stay. I'm not kidding, the air quality is IMMEDIATELY better in this house, and the smell is wildly improved- maybe even gone. No, this is probably not a service you regularly need, but if your house is pushing 100 years old and reeks, treat yourself to a visit from Ugly Ductling.Came out to clean the dryer vent and after the dryer didn't seem to be working better, came back out to check on it and removed the bird's nest in the vent. Now the dryer is like brand new! They went above and beyond!Did a great job. I’d recommend for duct and dryer vent cleaningI have used them before for a salon and now for my home. Great job of cleaning and reasonable price. Thanks againQuoting from owner Karl was quick and competitive, and the tech Christian and his assistant were efficient, helpful, respectful and informative.James and Christian came and cleaned all my vents about a 1 hour and half to clean, They were so professional and kind and did a Great Job. I would recommend them to EverybodyUgly Ductling did a great job, Christian was very thorough. Will use again.Very efficient and fair pricing. Received top notch service. I highly recommend.Great service. Fair pricing the guys came in and put Bootys over thier shoes cleaned all the vents quickly and cleaned up the mess. Very efficient. Highly recommend.Super professional, helpful, timely service. Helped with an issue within 24 hrs of a call. Excellent employees, Christian and Phil were so responsive and Karl the owner was amazing. Thank you for your service. Highly recommendExcellent customer service and care…very courteous and helpful!! I recommend this company! Thanks again for a great job well done!!👍Excellent experience with Ugly Ductling! Christian and James did the cleaning of my air duct and dryer. They actually saved me from a potential fire because my dryer wasn't not hooked and there was paper near the igniter! They cleaned all of my vents as well as my dryer in under 30 minutes. It was filthy because I haven't had it cleaned in a while. Although I wish I would have asked to see the dust in the machine just to measure how much dust had accumulated over 3 years. I feel good that I am breathing cleaner air and do not notice dust everywhere like before. I do think the pricing of the duct cleaning is a bit expensive for an apartment unit and the amount of time it took to clear out dust. However, I thought they did a stellar job and would schedule with them again.Great experience with Ugly Duckling, and specifically Phil and Christian. The company was referred to me by my realtor (which is usually a good indication that the company has already been vetted). These guys were thorough, explained everything they were doing, were easy to schedule and well priced. I definitely recommend them!Job Well Done 👍 Karl Hafner’s Team, Anthony & James, displayed excellent workmanship today cleaning my HVAC ductwork; highly recommend Ugly Ductling 😊I had a fantastic experience with this crew! They responded quickly to my outreach and were very flexible with my schedule. When the guys came, they were very thorough, provided a ton of explanation & insight, and shared proactive/helpful tips. I had a much different experience with another company four years ago and as it turns out, they completed about 50% of the job... (in addition to leaving me with a MAJOR mess to clean up and dropping a phone in one of the vents, to which they had to cut it out). Ugly Ductling is the only service for vent cleaning that I will ever use again. Bravo!Eugene and his team did an amazing job. Very quick and completely cleaned our dryer vent and air ducts.Gene and Jose were very professional and worked quickly and provided excellent service. The owner Karl has also been a pleasure to work with. He is quick at responding and scheduling service. Gene and Jose checked in at the start of their visit and concluded their service call by wrapping up and confirming that all equipment was addressed and serviced as requested. This is the second time we have utilized ugly ductling air duct/dryer vent cleaning and will use them again in the future.Anthony and Eugene came to clean air ducts and dryer vent. They were very knowledgeable and patient with me as they explained the process. Additionally, they shared useful tips and recommendations regarding filters, furnaces, etc. Overall, they were incredible, and I would recommend them to anyone. I do not typically write reviews, but they were so great, I felt the need to share. PS. I also have a very feisty dog that they had to work around.Gene and Jose did an amazing job on our dryer duct cleaning yesterday! I will definitely use Ugly Ductling again. They went above and beyond to figure out a convoluted dryer duct system in an old house that probably hasn't been cleaned out for a loooong time. They were good natured, friendly and patient and figured out the clog in the system. Highly recommend!Anthony and Jose did our entire condo complex for dryer vent cleaning. From the start they were polite and professional. They put on booties and cleaned up after the dryer vent cleaning. All the work was done quickly and efficiently. And they both were quite knowledgeable. A great team and company.Our small condo building engaged Ugly Ductling to perform duct cleaning services and they did an amazing job when they came by. They were really efficient, explained the issues we had previously and the fixes they were making, and were very polite/friendly (an added bonus!). Our neighbors were all very happy as well, so I’m sure we will use them again next time and would recommend to others looking for duct maintenance services as well.Had the best experience working with Ugly Ductling. Eugene and Jose went the extra mile by even fixing our dryer which was off balance. They were nice, quick and very efficient. Would not doubt to recommend them to others! will be working with them in the future.Eugene and Jose did a thorough review of my dryer duct and cleaned it efficiently and quickly, taking care to replace everything just as they found it. Highly recommend!Just had vents and furnace cleaned with uglyductling. They did a great job! We are so happy to have it clean after floors were sanded.Highly recommend. This is our second time using them. We recently had some work done on the house that had caused a lot of dust and decided we needed the air ducts cleaned. They were able to get us scheduled right away. They showed up on time, were friendly, and thorough. They went out of their way to answer any questions and concerns. Very happy with the service!Highly recommend them if you need your air vents and dryer vents cleaned! Super easy scheduling and fair price. Eugene was great -he kept us appraised of arrival time, did a great job explaining everything to us, and was super thorough!We have been customers of Ugly Ductling's for many years and wholeheartedly recommend their duct and dryer vent cleaning services. They are knowledgeable, courteous, professional, and do a fantastic job. Special shout-out to Gene and Chris who came by yesterday - who took the time to share maintenance tips for us in our newly-purchased home.I can't recommend Ugly Ductling enough! This is my second time using them for drier duct cleaning in my small condo building, and first time using them to do air vents in my unit and they did an amazing job. I will continue to use them as my go-to going forward! Christian and Hose, the technicians who did the job, were friendly, professional, efficient and all-around wonderful to work with. I also feel the pricing is reasonable for the service and they were easy to schedule.Cannot recommend them enough! Eugene went above and beyond our expectations and did a phenomenal job! With their fair pricing and exceptional service, I know that they are the perfect fit for any vent cleaning job!We have 2 dryers that weren’t working well. A prior company cleaned them from the inside, but after a while we still had issues. This company was recommended by our trusted repair company and they THOROUGHLY cleaned out the inside vents (replacing one) and our tech climbed a ladder and cleaned the blockage from the outside as well. We had a birds nest in our vent and had such a back up lint it was a wonder the machines worked at all. They are working perfectly. I will likely set up annual service from Ugly Ductling rather than wait for another problem to arise.They came, did their job efficiently and with very little mess. I am very happy with their service.I had a great experience working with this company. Scheduling was nice and easy, price was right, and the technicians did a really great job. One of the technicians in particular was extremely helpful in explaining everything to me and giving recommendations in order to maintain the improved air quality as well as keep the dryer vent cleaned. He seemed very honest and trustworthy based on his answers to my questions. I would definitely use them again. The only suggestions for improvement would be to keep the customer in the loop related to late arrivals and it would be nice to have the option of the camera to see inside the ducts in the future.Since moving into my home, I have not had my duct system to the HVAC system cleaned. I hired Ugly Ductling they were extremely professional and informative of the work they were performing on the ducts. Since having my air ducts cleaned, I have noticed a complete difference with the quality of air being blown throughout the house. I plan to do this annually from now on. I highly recommend them to anybody who suffers from allergies or breathing issues.Excellent experience. They were able to come within a couple days and did an awesome job cleaning out the dryer duct and testing to make sure it was completely clear. Super professional and friendly. I highly recommend them! Definitely worth the peace of mind.Anthony did a great job He went above and beyond explaining what he found and the work done.Excellent price, really friendly technicians, they also showed me how to clean out my dryer vent myself to avoid paying extra money in the future! Highly recommend them for their quality of work and their friendly service!Amazing service!! They cleaned my dryer vent for me 2 weeks after a different company “claimed” to clean it. They were so thorough and even showed me everything they got out! Very smart and clearly knew what they were doing!! Highly recommend!!We used Ugly Ductling recently for both our home and a small business we own. Very competitive pricing and they did a thorough job. Karl was easy to make an appointment with. Great job and we highly recommend them!Used these guys recently for a job and it all went well. Professional and smooth experience all around.Karl and his team did an amazing job. I was really impressed with how professional they were. Pricing was very reasonable and they were really easy to work with. I will definitely be recommending them to my friends and family.Our HVAC service recommended Ugly Ductling and we've used them ever since. Reasonable prices and on-time, reliable, nice technicians. They wore protective covers over their shoes which was appreciated. Omar and Eric took the time to explain the process/answer any questions I had.They were great to work with. Showed up on time and completed the work in a timely manner.The Technician was very professional, efficient, and went above and beyond, would definitely recommend him for my cleaning again!Great service! They were on time and very polite. The work made a huge difference in my home. We feel like we can breathe better. We also had our dryer vent cleaned which made a huge difference as well. We highly recommend them!I’ll definitely use these guys again! Omar and team were on-time and professional. They put on shoe covers inside my house which I really appreciated and communicated with me throughout the process. True experts and great work! Thank you!I would highly recommend Ugly Ductling. We had the dryer vents in three units at our condo building cleaned out today. The team was friendly, efficient and courteous. We will use Ugly Ductling again. Thanks!This was my first time using ugly ductl I'm ng... Boy they did an awesome job!... I breath way better now and allergies are a thing of the past! Thank uou guys!Christian was our technician and he got our very old dryer working like new again. Also, my husband noticed the next morning he anble to breathe better after we got our vents and ducts cleaned out. I highly recommend Christian as a technician and Ugly Ductling as a company. We got more than what we paid for and we will be return customers. Thanks!!The service was amazing, Omar could not have been nicer and more professional. I have terrible allergies and this is already making a huge difference. So happyCame out on short notice and did an amazing and thorough job. They even replaced a vent from the back of the dryer at no extra charge. Definitely will use in the future and highly recommend.In search of someone to clean my condo and dryer vents, I went to Yelp and ran across Ugly Ductling. I made the appointment completely via email. They had the date I available I wanted them to come out, which was great. They arrived on time and called before they got to my place. The cleaning didn't take long, about 30-40m. They left my place in great condition and all the dust is now gone. Plus, they were super friendly. I highly recommend this company.Christian cleaned the vents at my apartment, he was awesome! He was very helpful and went above and beyond to make sure everything was extra clean. I recommend Ugly Ductling and Christian!They arrived on time, did a great job and were honest and respectful! Definitely recommend!These guys were awesome. Hired them to clean my ducts. Excellent service! Will not hesitate to use them in the futureThey cleaned ducts in my 6-unit condo building. Right away, I noticed that my dryer stopped drying and was damp. After a phone call, Christian and Stan came within a couple of days and found the issue within 5 minutes. They were great! (As a result of the cleaning, lint had build up right where the duct met the outside.) they double checked the inside as well, and were gone within 10-15 minutes. They did not charge for this visit. I was very happy.Did a great and fast job cleaning out our vents after purchasing an older which had not be cleaned since....never. Thank you, Ugly Ductling.These guys are great, fair and reasonable, just moved in to my home.... ducts look like they had NEVER been cleaned. These guys came in on short notice, and got the job done. Thanks again. Have used them before in my old home and will continue to call.This place is outstanding! 2 workers just came to my home and were in and out in about an hour! The cleaned all of my ducts in a three story home. these gentleman answered all of my questions too. I'm breathing cleaner air already! I highly recommend these guys!I am absolutely amazed at how clean all my vents and ducts are! They where super nice and respectful! Thank you to the two guys who answered all my question and concerns!Zach from Ugly Ductling came by today to clean our ducts. He was friendly, thorough, and efficient. And now our ducts are spotless! It was a pleasure doing business with Ugly Ductling! Highly recommended.**EDIT:** Ugly Ductling did reach out to me, and say they were willing to cover the issue even though they wouldn't normally cover it because it's not caused by their service. I just wanted to note, that the technician they sent out did advise it -was- actually caused by their service. They must've broken off the ceramic igniter during the cleaning service. He did apologize after the fact, so as an act of good will I am amending this review, but leaving the original below. In the future, I would advise Karl and his staff to do a bit more due diligence before blaming the issue on normal wear and tear. This whole thing has caused a significant amount of hassle on my end where-as it could've been easily remedied had they tested the unit afterwards or were able to identify the broken ceramic igniter during their inspection. I do believe Karl to be acting in good faith here, and I hope he will take this incident as a learning experience so that customers don't run down this same path as I did. **Original**: Ugly Ductling came out to my residence last week and perform a dryer duct cleaning service as required by my HOA. After the service was performed the dryer was no longer functional. They sent a person out to take a look at the dryer and said that they would need to organize with my property management and facilitate a repair by another company as they don't have the ability to repair it. I specifically asked how it would be paid for and they said they were a "reputable company" and since the dryer stopped working right after the service that they would cover it. Today I hear back from my property management they would not cover it. I called over to Ugly Ductling and spoke to a person, who was apparently the same person that came over to look at the unit the day before. He lied to me saying that they would "never say this" and "never say that". Their argument is that this is a normal wear and tear failure, and not related to the service. Now, I can't prove that their service directly caused the failure, and perhaps it is normal wear and tear. That's fine. But I cannot tolerate them lying to my face, and backtracking on what they've previously promised. Apparently you cannot trust anyone anymore and you need to get everything in writing or on recording.Chris from Ugly Ductling came by today to clean our dryer vent and furnaces. The visit went better than I could have hoped! Chris was efficient, friendly and knowledgeable. And the price they charged was very reasonable. I highly recommend Ugly Duckling for HVAC work. It's not easy to find professionals who are competent and responsive, but these guys are the real deal!These guys are the real deal.. Chris and his guy went above and beyond to satisfy a difficult job. Would HIGHLY recommend them for your needs with knowing they will stand behind the job and not only get it done but with the care to leave the place as they found it. Another satisfied customer who will be recommending them to others.Great company to work with! They're competitively priced, get back to you quickly, and provide a great service. Used for my townhouse and would definitely use again.We had a great experience with the friendly folks at Ugly Ductling. Karl provided a quote almost immediately and the price was competitive. His team arrived early and started working right away. They were respectful of home and our animals and explained their findings in detail at the end. It took less time to complete the service than anticipated, so I was back to my day rather quickly. I highly recommend the Ugly Ductling team!Ugly Ductling did a great job cleaning our ducts and dryer vent. Their pricing was very reasonable compared to some other quotes we'd received. The crew that came out was professional, friendly, and thorough. Ugly Ductling will be my go to company for future duct and dryer vent cleanings.I'm just going to be honest...I have no idea if the price offered was competitive as I only called these guys. However, what I liked was I called later in the evening and received a phone call the next morning to schedule and they came out the following day (Saturday) to perform the work which was a dryer vent cleaning. The price on the website is $199 and that's what they charged. I'm so tired of getting the run around from service professionals and not even getting a call back that the speedy service was a pleasant surprise.I used Kurt and Karl's business for my condo association and they couldn't have done a better job. They were immediately responsive when I reached out and were able to get a large job scheduled in less than a week. They arrived on time and were kind and friendly. I felt totally comfortable having them in my home. They were thorough and efficient in getting the 7 units in our association cleaned. The ducts are a night and day difference. I am already planning on using them in the future and would highly recommend them.My dryer started having some issues, and the dry time had slow down drastically overnight- I needed to run several cycles just for a couple items. I was worried about a blockage, I called ugly ductling and they were able to clean both the duct and the dryer out. (Some other places I called would only do ductwork and then refer someone to come out and look at the dryer) So being able to find someone to clean out both the dryer and the duct was incredible! Even better they were able to send someone out the same day.. my dryer is working now and is drying a full load on a single dry cycle. Both owners are incredibly nice! I spoke to one on the phone and the other was actually the technician who came out to service my dryer!! I can't recommend this place more and will definitely be using them for yearly maintenance on my dryer!Excellent service! The team was professional, friendly, communicative, and fast. I appreciated that they arrived on-time, as well as assured me of their company's safety protocols (given the pandemic and small children in my household). While the price is on par with competitors, I am very glad that I chose to go with this company for overall value and peace of mind. I confidently recommend them to anyone in need of duct cleaning services.Super fast service. They got me an appointment week of and were just overall efficient. It wasn’t a hassle like other companies.Be prepared for loud machines! They tried to be accommodate all of us who were working from home.A+ experience from start to finish. While finalizing the sale of my father’s old house in Edison Park, the buyers requested to have the air ducts cleaned since the property sat vacant for over a year. Not wanting to lose the sale, I reached out to Ugly Ductling based on their stellar reviews and quick response rate. Literally within 2 minutes of me reaching out via Yelp for a quote, the owner Karl got back to me with pricing, a detailed explanation of their process, and was even able to work around my schedule to get the job done around some other work that was happening in the house. The team that did the work was amazing, specifically their lead technician Chris. He explained everything that they would be doing that day to clean and sanitize the vents, and was so personable, professional, and respectful throughout the whole process. By far the best experience I’ve had with a contractor… Every business on Yelp could take notes on how to treat their customers like Ugly Ductling. Highly recommended!A+ experience from start to finish. While finalizing the sale of my father's old house in Edison Park, the buyers requested to have the air ducts cleaned since the property sat vacant for over a year. Not wanting to lose the sale, I reached out to Ugly Ductling based on their stellar reviews and quick response rate. Literally within 2 minutes of me reaching out via Yelp for a quote, the owner Karl got back to me with pricing, a detailed explanation of their process, and was even able to work around my schedule to get the job done around some other work that was happening in the house. The team that did the work was amazing, specifically their lead technician Chris. He explained everything that they would be doing that day to clean and sanitize the vents, and was so personable, professional, and respectful throughout the whole process. By far the best experience I've had with a contractor... Every business on Yelp could take notes on how to treat their customers like Ugly Ductling. Highly recommended!Chris and John came to clean my dryer vent and ducts. I had other companies do this but they were the first to actually go all the way up to the vent and cleaned out the mess clogging things up. They were professional and got the job done timely and left with my dryer all hooked back up and clean and ready to go! Cost was quite reasonable and Karl (the owner) did and amazing job working with my schedule to get me in ASAP. Highly recommend this company and the guys that came to do the service.Chris and John came to clean my dryer vent and ducts. I had other companies do this but they were the first to actually go all the way up to the vent and cleaned out the mess clogging things up. They were professional and got the job done timely and left with my dryer all hooked back up and clean and ready to go! Cost was quite reasonable and Karl (the owner) did and amazing job working with my schedule to get me in ASAP. Highly recommend this company and the guys that came to do the service.I have allergies and was concerned the air circulating through my apartment was not of the best quality and the air ducts had never been cleaned since I moved in 8 years ago. I contacted Ugly Ductling on Saturday and Karl, the owner, was able to get me on the schedule to have my air ducts cleaned that same week. He was extremely helpful and explained the process in detail. Chris and Kurt showed up on time and did a fabulous job. They explained everything they were doing from start to finish. They also suggested I not run my furnace while my new carpeting is being installed in my bedrooms later this week. Chris even sent me a text to remind me to get a new filter along with the size that is needed now that everything is cleaned. They were incredibly professional and knowledgeable. The process from start to finish exceeded my expectations. They were so easy to work with and the service was great. I honestly cannot say enough good things about Ugly Ductling. I highly recommend them. Air ducts are clean, sanitized and I look forward to breathing much better. Thank you so much, guys!If you are considering having your duct work in your home cleaned, look no further! Ugly Ductling is the company for you! I had a list of 5 duct cleaning companies I planned to call to get information and estimates. My first call was to Ugly Ductling - after talking with Karl (company co-owner) I immediately knew no further calls were needed. Minutes ago, the work was completed and Ugly Ductling did not disappoint. In fact, they far exceeded all expectations! Kurt (company co-owner) and Mike arrived promptly (as scheduled) to do the duct cleaning. Before doing so, I received a call to let me know they were on the way. Upon arrival, they explained, in detail, what was going to take place and and what to expect. Both Kurt and Mike were extremely professional, polite and friendly. It was clear from the onset that they knew what they were doing and that they were experts in their field. Kurt and Mike were very conscientious about every aspect of the work they were doing - and kept things clean and in order. As I said to Kurt and Mike as they left, "if everything in life was as easy as they made this experience, life would be great!" That about sums it up. Again, if you are considering having the duct work in your home cleaned, look no further than Ugly Ductling!They have cleaned the dryer venting system at my condo building a number of times. Their work is excellent. They are professional and knowledgeable. The techs are polite and accommodating and answer all your questions. Would recommend this company to anyone.Excellent customer service with integrity. Thanks so much!The Uy Ductling was easy to contact and get an appt scheduled. They were on time, quick, and efficient. Also very affordable! Get your ducts cleaned!Wonderful service! Quick, thorough and was so easy to work with Carl and his team. Will definitely use this service again.This review is long overdue. I was very satisfied with the service of Ugly Ductling. I couldn't believe all the dirt that they got out of the vents. I highly recommend getting your ducks vacuumed and cleaned. It helps with the allergies, asthma and your heating and cooling bills.Karl, the owner, set up a weekend date for me as my work hours during the week are always a guess. The gentlemen showed up, on time & were extremely friendly, professional, and courteous. The crew did a great job cleaning the ducts & any extra dust/debris around my floor vents, etc. While the work was being done, they made sure to wear masks & also wore shoe coverings. All in all, I'm very pleased with the service provided, will use them again, and definitely recommend using Ugly Ductling.Ugly Ductling got the job done when numerous other companies said they couldn't do it. Our condo building needed our dryer vents cleaned and our exterior vents are basically inaccessible. We had a number of other companies turn us down due to this. Ugly Ductling took the time to come look at the building, understand the difficulties, and then got the job done. They were extremely nice and professional on site and over the phone. They were quick but took the time to understand our concerns and answer our questions. We'll definitely be calling them again!I had the UD crew out today to clean my ducts. They were fantastic! They were on time, didn't make a mess, and even fixed my drier vent which was outside if their scope. Would HIGHLY recommend!!!Karl and his team have been very professional and courteous. The property I manage is using Ugly Ductling to clean dryers, dryer vents, and air ducts. Karl is very organized and easy to communicate with regarding this large project. Thanks for all your help! I look forward to working together for years to come!Chris P. and Matt did a fantastic job cleaning two furnaces, the ductwork and our dryer vent yesterday. Both were extremely courteous and thorough. Great job guys and I enjoyed meeting you both!!I had a wonderful experience with Ugly Ductling. They were very responsive and everyone I spoke with was warm and friendly. During these times of COVID, they were prepared with face masks and shoe covers in my home. I loved the added sanitation benefit after the cleaning of the vents. I would use them again.Great service! Quick turnaround from requesting a quote to setting up an appointment. Everything was easy to set up and the appointment itself went much quicker than expected. The gentlemen who came out were very friendly and even showed me how gross the vents were before cleaning. All in all a great experience, thank you!If I could give 10 stars I would. Karl and his team cleaned vents and dryer vents in 6 of our 8 unit building a couple months ago. When cleaning I moved a shelf and noticed a vent that was missed (I didn't know it was there either) and Karl had me text a couple photos and his team was here in less than 20 minutes. Kind, professional and quick! I HIGHLY recommend Ugly Ductling, we will be clients for life if Karl and his team run their business like this!I have asthma and allergies and was worried about the quality of the air circulating in my home (not to mention the additional concerns amid the COVID pandemic). I contacted Ugly Ductling to have my air ducts cleaned. I initially spoke with Karl who was super helpful with explaining the process and getting everything scheduled. The team that showed up to do the service was also incredibly professional and knowledgeable. The process from start to finish with the company exceeded my expectations. They were so easy to work with, the service was great and the pricing was surprisingly competitive. I highly recommend them. Air ducts are clean, sanitized and I'm breathing much better. Thank you guys!We recently needed some thorough dryer vent & air duct cleaning done (we hadn't had them cleaned since we had purchased our home) and after shopping around for a few quotes, a friend recommended Ugly Ductling. We also wanted to support a local business (given the current economy as a result of covid-19), and not some huge company who only treats you like a number on their schedule for the day. We were so glad to get the recommendation for Ugly Ductling - their prices were extremely competitive (seriously, the best prices), and they were so friendly & professional. Their work was fantastic - quick & clean. We can't say enough good things about Kurt & Ryan, they walked us through every step of the process they were doing - we will definitely be customers for life! If you need a friendly and reliable aid duct service, and want to support a local business, go with Ugly Ductling.Chris P. and Mike just completed my air duct cleaning, and boy did they need it!!! I cannot recommend them highly enough! They came prepared with PPE and shoe covers, so I felt completely comfortable allowing them in, during this time of COVID-19. (They also used disinfectant!) This team went right to work efficiently and professionally, and did an incredibly great job! My house smells better, and the air is noticeably fresher! I only regret that I waited so long for this service! So kudos to Chris P. and Mike for a job well done!Kurt and Chris were just here and did a fantastic job! Special shout out to Chris as he was able to fix a separate problem that arose during the cleaning. They were fast, efficient and helpful. You won't be disappointed.Kurt was great to work with. On the morning he was scheduled to come to our home, we had to reschedule. Although he was already in route to our home, he was totally cool about rescheduling the appointment. On the day of our rescheduled appointment, he arrived at our home on time. He explained the duct cleaning process. When he was finished, he walked me through the house to make sure there were no hidden vents. He showed me a before/after photo of the ducts. He also checked our dryer vent at no cost to make sure it wasn't too nasty. Really nice fellow and I'll definitely use Ugly Ductling the next time we need our ducts cleaned.Great local/family-owned company. Used them for both vent & dryer cleaning. Prompt, friendly & do a great job. Will recommend them to others.We first used Ugly Ductling two years ago and just had them out today for the second time in our new house. Their level of service/kindness/professionalism is beyond anything I've experienced. Plus, you will not believe how much crap they will get out of your vents! It's scary to think how long I've gone in the past without this service. Ugly Ductling is truly a local gem! I look forward to using them for the indefinite future.Karl was easy to talk to in setting up our appointment - very responsive. Technicians (I believe they were both named Chris) were very quick and efficient. Gave great recommendations and helped us know what air filters to get. Also very courteous to our cats who were scared by the loud vacuums. Will definitely use Ugly Ductling again!Chris and Adam do a fantastic job! They are highly professional, timely, and very knowledgeable. They efficiently got the job done and were very friendly and helpful with advising us with next steps. We would highly recommend Ugly Ductling, and Chris and Adam for anyone looking to have their HVAC system and vents cleaned.We moved into our new place three months ago, and slowly but surely noticed that the air quality in our house was a problem. After going through two air filters in a month, we realized that the HVAC system must not have been cleaned out in years (not to mention after the complete remodel prior to our purchase). I reached out on Yelp and they got back to me in minutes. A quick phone call later we were scheduled and ready to go. Within minutes after the friendly, informative crew was finished, we noticed a dramatic improvement in the air quality in our home. The guys were informative, clean, and upfront- no hidden costs or gimmicks. I hope I don't have to use them again in the near future, but I would HIGHLY recommend them to anyone that does.First time user and will use them from now on! Prompt, accommodating, fair and professional works for me!I've been living in my condo for 25 years and never thought to have my vents cleaned until my friend and her daughter came to visit me last week. About 30 minutes after they left she called me and said she hadn't stopped coughing since their visit. I called my ex brother in law for a recommendation and he said "UGLY DUCTLING" with no hesitation. I called and spoke with the owner KURT and was able to schedule an appointment for today. The technicians ( Chris & Adam) called 1/2 an hour before arriving to let me know they were on their way. Not only were these two young PLEASANT, they explained what they were going to do, approximately how long it would take and that there would be a little noise from the vacuuming. When finished they cleaned up told me what to do for the next 30 minutes and they were on their way. I love to give my business to local companies that are family owned and definitely plan on telling my friends and neighbors about this one. You will be so happy with the results and who can resist the name? KEEP UP THE GREAT JOB & THANKS SO MUCHI enjoy research. Looking into things. Discovering hidden treasures. That's how I stumbled upon Ugly Ductling. I'd heard that dryer vents required cleaning every year or two to stay efficient and avoid little things like fires from lint buildup. Never knew that. Jumped on yelp, read about a kabillion reviews, called about thousand companies, spoke to about a hundred reps and narrowed it down to Ugly Ductling. They checked off all the boxes: small family-owned business (brothers Karl and Kurt), tons of 5 Star reviews, nice people, responsive to calls and emails, great price structure. (And bonus points for such a clever name.) I posted my findings on my condo association's facebook page and 50 of us signed up for their service. Three technicians showed up to do the work (Chris, Adam and another Chris) and no surprise, they were totally professional, efficient and damn nice. Oh, yeah... they also knew what they were doing. Ugly Ductling. 5 stars. And a pleasure to work with.Everything about them was a positive experience! They cleaned ductwork & dryer vents. Technicians were professional, timely, & very pleasant. I highly recommend.Great work and communication with very fair pricing. I can't recommend Ugly Ductling enough! I received a quote and scheduled an appointment quickly through yelp. We had both our dryer and HVAC vents cleaned out earlier today for the first time since owning our condo. I suspect it hadn't been done in awhile and that there was potentially bird nesting happening in the dryer vent. The crew was prompt and courteous. They rang to let me know they would be arriving in ten minutes--I appreciated the heads up. Once they arrived they walked me through the process and gave me updates as they worked. They were very respectful of our home (wore shoe covers, cleaned up after themselves, etc.) and our young kiddo, and were very thorough. They double-checked/reconnected the dryer vent, our HVAC vents and registers. The whole visit took just a bit over an hour. Very pleased and will be using again!When my new dryer stopped heating up we called out a service tech to come out and take a look and found that our dryer wasn't the issue but the dryer vent was. I found Ugly Ductling on Yelp and am so glad I did. Karl, the owner, answered my call and set up an appointment the next day. The techs who came out were on time and got started right away. They explained everything that they were doing and were so nice. It was a really rainy day but when it was time to go on the roof didn't even bat an eye. They pulled a crazy amount of lint out of the vent on the roof and then blew out the entire vent pipe. Not only is our dryer working better than when we bought it but safer. Thank you so much, keep up the great work!!Our dryer wasn't working and we suspeceted a clogged duct. Sure enough, when Kurt and Chris from Ugly Ductling came out, they found heavy lint buildup in our duct. It could have easily become a serious hazard - another unit in our condo complex recently had a fire from exactly the same issue. The team was in the area, so they were able to quickly come to our home to resolve the blockage. They could not have been more friendly and professional. And the job was completed quickly and effectively. I give Ugly Ductling my highest recommendation!After getting my floors redone and walls painted I realized my condo's air vents were in desperate need of a cleaning. Thankfully I called Ugly Ductling who was able to come out within the week and got everything cleaned in less than an hour. I appreciate that the technicians explained which air filters I should buy going forward. Overall a great company that got everything done for a fair price.This company has cleaned our ducts twice and both experiences have been great! The last time they came out I called them in a panic because I delivered my son 2 weeks early and I really wanted to have my vents cleaned before bringing my son home and Ugly Ductling came thru like the champs that they are. I spoke to the owner, Karl, and he assured me they could get the job done on such short notice. They were able to complete the job the same day! The crew are always amicable and very professional. The before and after pictures are the true evidence of a job well done. I have referred them to friends and family and will continue to call for a yearly cleaning.recommends
Excellent service from their team. The reason why I am writing this review is the unique/mindful approach they take. I was asked a few questions that pertained to owning pets as well as the age ranges of my children and how poor ventilation could impact their health. In my 16 years of being a homeowner I have never had a duct cleaning company ask me profiling questions like that. To me, that was the differentiator to compel me to write a review. Well done guys!Karl and Kurt did a great job with our vents and dryer. They were efficient and personable. They pointed out the trouble vents and sanitized everything. Great work and on such short notice. I will recommend you to anyone and everyone! The place smells so good! We now have them out every year for our condo dryer vents and duct work. They do a great job and are conscientious about the needs of each unit.Amazing service!! Ugly Ductling got the job done in a quick and affective manner. The employees were very respectful and I honestly have no complaints. I would DEFINITELY recommend this company to friends and family!!Extremely considerate company employees that showed up in a timely manner. They got the job done quickly, efficiently, and respectfully. I would 100% recommend them to anyone who hasn’t gotten their system cleaned recentlyThey did a great job! Explained everything they were doing and did the job very quickly. Could not have been happier.Ugly Ductling was thorough and extremely professional. They worked around my children and myself. My 2 year was napping and they did their best to not disturb her. Kurt walk me through the entire process and made sure to answer all my questions. I'll definitely call on them again and will recommend them to friends and family!Fast, Efficient and so nice! Kurt, Chris and Adam did a fantastic job! Kurt went above and beyond and actually installed my new dryer duct cover for me!! WOW! SO grateful! I chose Ugly Ductling because of the stellar reviews and they truly lived up to all the great reviews!!! They are a 5 star company! Thanks guys!The Ugly Ductling was fast and efficient in quoting and performing the cleaning of my air ducts. We bought a house and took one look in the ducts and - yuck! - knew we wanted them cleaned out before moving in. We had a one-week turn-around from closing to move-in and they worked with us to fit into their schedule. The ducts looked great, the place smelled fresh and we were so happy to not be breathing in all that nastiness. They also inspected and replaced our dryer vent as well.Scheduling was easy, employees were on time, they cleaned my dryer vent and gave me some good tips/information about my vent. No complaints from me, and everyone involved in the process was friendly and professional. Would use again.After looking at reviews for several companies I called Ugly Ducting for an appointment to clean my dryer vent. They quoted me a reasonable price and were able to schedule it the next week accommodating my schedule. It had been a LONG time since it had been cleaned and today I found out that the lint and debris build up was very bad. Chris, John and Adam were on time and worked together to clear out the vent and reconnect the dryer, overcoming all challenges, including the weather which was at least 90 degrees. They explained what they were doing and answered my questions. They were professional and personable and went above and beyond to ensure everything was working properly! I'll have them back next year. And where can you find a better name for their business than Ugly Ducting??We just had Chris, Chris and John out to clean our ducts and I wish we could give them a 10 star review! First, please be weary of companies that charge per vent or by square footage. Ugly Ductling's pricing is VERY straight forward, fair and honest (trust me, I called several companies and the price ranges were literally incredible). They sent a big crew out to get the job done efficiently, and everyone was fantastic. They were all very dog friendly, too :) The lead technician, Chris, was incredibly knowledgable and explained everything thoroughly. He didn't rush anything, and he fielded all of my questions (I had a lot!). They also pulled some pretty disgusting things out of our ducts - which we don't think have ever been cleaned. We are looking forward to breathing easier around here :) We will definitely be repeat customers. Thank you, Ugly Ductling!They were great! On time, nice guys, and did a quick duct cleaning of our new home. We will certainly use them again in the future.Two guys came for air duct and dryer vent cleaning. They were both super nice and very helpful. Did a great job cleaning. They wore protective covers for their shoes which was appreciated as well. They found the air duct for the back of my dryer was ripped apart and fixed it all up. Price was very fair to other companies as I asked other highly rated ones. They did it all for $275. Great job.We had a dryer that hadn't been working well for months and finally got around to having it fixed. Chris came out and actually arrived over half an hour early (after calling to see if that was OK) and could not have been nicer and more professional. He and his assistant (I'm sorry I didn't get his name) opened up the dryer and diagnosed several problems right away. Besides cleaning out the vent near the dryer they went out and found that not only was the external vent not covered but there was a birds nest in there (seriously!) and took care of the issue and told me how to cover the external vent so it won't happen again. Chris could not have been better and I would absolutely recommend Ugly Ductling (and Chris) to anyone needing duct work, dryer repair, or related services. They were fantastic!Great! We had just taken possession of the house and wanted the ducts cleaned as early as possible. They arrived just ahead of their appointment time (which is fantastic!). Very professional and explained everything in detail. Even changed a filter that was old rather than putting the grungy thing back. No dirt or dust left over and they were out within the expected 1 hour window. I would definitely use them again.These guys were so nice, super fast and efficient, and fixed my hideous/dangerous dryer vent with ease!Ugly Ductling worked with us through a difficult scheduling situation.Ugly Ductling attracted some bad attention for my Condo Association for something that was entirely my fault. I want to say that Karl offered the easiest and best estimate for dryer vent cleaning and was incredibly responsive to emails and educational. As with all problems, they don't all happen politely at once. On the day his team was scheduled to take care of our dryer vents I (who was the point of contact) was called into work early (leaving my roommate with access to my unit), my phone was broken and my computer was unreliable and I had a more personal issue to sort through as well. I emailed about the phone contact changing to my roommates number the night before and took for granted all of his past lightening fast responses. The address was written incorrectly on the work order, I'm embarrassed to say that at one point in our emails I was the source of that typo, although at another point I had written it correctly. Despite this, Karl offered an immediate remedy-- a whopping discount on an estimate that was more than fair to begin with. I have full confidence in this business and hope that we get to continue a relationship with him. As far as the address, it was of course a small typo and a tenant was able to see the truck driving by. I am shocked that any business is able to provide such a tight, PROMPT window. I have full confidence in ugly ductling and would hire for myself personally in a heart beat.This review is not about their service, but about an employee who was friendly and his good Samaritan deed in the community. I can only imagine this is the type of attitude and approach to their job. I had drained battery that needed a jump, that when asked he agreed and made sure my car was ok before leaving. Thank you for your help and kindness.One of the owners came and explained in detail everything that would be taking place. He was direct and to the point, did not waist any of my time and even suggest cost effective way to avoid paying more money in the future. Thank you again Ugly Ductling, I highly recommend these guyz to anyone.Really nice guys and professional, they explain everything clearly and are very considerate. I always have a good experience with them and of course appreciate everything being cleaned and sanitized.This has been a long time coming. I moved in April 20th, and had made appointments with Ugly Ductling after reading some reviews. They came at the time of appointment, they even called me in the morning to check with me to let them know when they will be arriving. Also they explained all the process, super nice to my kid, who was so curious of what was all going on, and they cleaned out our duct, repaired, and just made us feel that the air was indeed better. Also, they looked into our furnace and let us know the filter was placed upside down...which was actually very thankful. They also went up the roof to clean out the dust from the dry cleaning vent, which they had to go up very high, and thankfully came back down safe.. Anyway this was a very pleasant experience and a money well spent.This company has made the air we breathe so much cleaner, and in turn, our 2 year-old son's health much much better. I'm not sure that the owners before us ever had the ducts cleaned, but I would say there was about 4 cat-sized masses of pet fur cleaned out. I know, gross. We could tell the difference right away; the air is quality was better instantly. Our son, who is allergic to cats, no longer has any allergy problems at home. Karl was prompt, professional, and upfront about what Ugly Ductling could offer us; it was a no brainer after reading the reviews and speaking with him. He was able to schedule an appointment the next week, at our convenience. The whole service time was a little over an hour, and the whole process was explained so that I understood how it all worked. The two young men who came to clean were friendly, prompt and so knowledgeable. I couldn't recommend this company more.This family run business is reliable, does great work, and cares about the final product. I hired them a couple weeks ago because our dryer vent had backed up and they came the next day to clear it out and clean our vents. It vents out our second floor which is really high and they didn't hesitate to get up on the ladder between two buildings and get it done. They even came back just today when I contacted them about an additional blockage. A ball of lint got stuck on a screw or something and then came loose and blocked the exit of the vent. They went the extra mile to make sure everything was done right. They are so easy to communicate with and I will recommend them to everyone I know!Karl responded right away to my quote inquiry for my condo building. He put together a pricing schedule based on number of units and also a scheduled time each unit would be worked on. Karl was very responsive and nice! When his brother Kurt and their crew came out (on time!), they were awesome! We did 10 units in our building and their coordinated efforts knocked it out by 1:30pm! Their crew was very professional, organized and most of all, very friendly and sweet! They went the extra mile from start to finish. I would HIGHLY recommend Ugly Ductlings to anyone. Plus, you know, the name alone makes me smile. :)They did a great job, very easy scheduling, great communication and fresh and clean ducts. I would definitely use them again!Wow, very rare to find a company that still has the family owned feeling. Based on other Yelp reviews, I reached out to Ugly Ductling and was impressed with the instantaneous and courteous response. I feel redundant in writing my review but they were so wonderful in explaining each procedure, friendly and extremely knowledgeable. I called them to clean the ducts but ended up adding the much needed dryer cleaning service. Honestly, shocking to see the results. Look no further for any other company, you won't regret it. Amazing!!!We had our rental duct work cleaned prior to moving in in November and were amazed how professional they were. I would name them by name, but having brain fog at the moment. You two gentlemen know who you are :) Hat's off to you both! Fast forward 3 months and we still had a strange smell coming from the vents when the heat kicked on. I emailed the company being at my wits end and I get a response from Kurt the owner. Kurt scheduled techs to come out the very next day (today). I was FLOORED when Kurt the owner himself showed up at our home. They re-sanitized all the returns. I cannot begin to say how appreciative I am. Kurt definitely cares about the health of his customer's. To Kurt and the other two techs, I want to Thank you from the bottom of my heart for all that you have done and for showing such compassion for our health. You can tell how much they pride themselves on what they do. If you need your ducts cleaned or dryer vent cleaned, do not call any other company. I will recommend Ugly Ductling to everyone and anyone who will listen. Much love and respect to Kurt and his Team. Keep up the outstanding work. The world needs more people like you.I had done my research so I knew this was the company to use. I did not know that they are a family owned company. What I did not expect was that they were going to clean our ducts as if WE were part of that family. Kurt and John cleaned and re-cleaned the ducts to make sure they got every last particle. They were obsessed! It may seem as if duct cleaning is expensive but I definitely got my moneys worth and then some.Ugly Ductling cane out today and did a full service vent cleaning and dryer duct cleaning- they sanitized everything. They did a great job, were very nice and professional and we will definitely be using them again.There was a dead animal smell coming from one of our bedroom air vents, so we started looking into duct cleaning services. I'm so thankful to have come across Ugly Ductling, because Chris and Adam were great to work with! They walked me through the entire process, as well as all the equipment to be used and how the air flows through our new home. Both incredibly knowledgable regarding HVAC and general contracting, and were able to answer all questions that I had. Not only that, but they also got whatever deceased animal out of the vent, as the rotting smell is no longer there as the vents come on. Local services in my area quoted me nearly double for the exact same cleaning, so I'm thrilled to have gotten such great service and pricing from this company. Will be referring them to all my friends and neighbors who will need duct cleaning services and furnace tune-ups - Best, CharlieHad my dryer & air ducts cleaned. Awesome service!! Chris (the lead tech) & his assistant were fast, polite & gave really helpful tips for keeping the system running it's best. The entire service took less than 2 hours & there was no mess at all. Great company -- I highly recommend!Service was affordable and professional, I am very happy with the results. One of my friends recommended Ugly Ductling to me, I will definitely be using them in the future. They accommodated my busy schedule. I highly recommend them.Service was affordable and professional, I am very happy with the results. One of my friends recommended Ugly Ductling to me, I will definitely be using them in the future. They accommodated my busy schedule. I highly recommend them.I wish there was an option to rate higher than 5 stars! Ugly Ductling is like the Capital Grille of the air duct cleaning business. Professional, caring, attentive to detail- they have it all! The owner, Karl (I believe), is very easy to deal with and clearly passionate about his work. Don't look any further if you're looking to get your ducts cleaned!I just had Ugly Ductling come out to clean my air ducts. Chris and John were terrific! They were knowledgeable, courteous, respectful, neat and thorough. Chris, the lead technician did not try to push his services but answered questions honestly. Chris seemed to really enjoy his job which is why he is probably so good at it. An additional bonus for me was they were able to come early due to a cancellation. I highly recommend them!Today we had Kurt from Ugly Ductling do our air ducts. We are very happy with our experience!! The organic ocean breeze and lemongrass that is in our system now smells great. I highly recommend this company for an HVAC cleaning! They were print the respond too, within minutes! Then, two days later the service was already completed. Wonderful company!Come for the hilarious pun, and stay to hire Ugly Ductling to give your air vents that extra-clean shine. I got a quote in 5 minutes with a very reasonable price (and a very professional message too, I might add), and the technicians came out the next day. The techs were right on time, very polite and with a good sense of humor. My poor cat was terrified, and they carefully worked around his hiding place with minimum extra noise. My air vents were atrocious, and my dryer was nearly a fire hazard-- but an hour later, it's all safe and clean thanks to Ugly Ductling. They even pulled out our furnace air filter and cleaned it before replacing. Now the air vents are so clean that they look brand-new, and I feel a lot better about the air we're breathing. The techs even left magnets on each appliance with the next service date on them. I'll definitely be back next year!I contacted Air Flows Duct Services earlier and the person I was speaking to was super condescending to me. When I contacted Ugly Ductling, the experience was much better. Everything from scheduling to the service was excellent and I appreciate it.What great service and very respectful! Neighborhood guy that has great manners! They even had covers for their shoes on a snowy day which kept the house clean! If you ever have workers come to your house you know how rare that is!!! Cleaned all the ducts out within 90 min and we definitely have a difference in air quality! Our children were getting sick constantly and thought this will help and it sure did! Thanks for the great work guys! Call them now, you won't regret it!!! - Diana's husbandThey came out to Cicero and did a great job. I had them clean my house and my parents house. We found out that my parents ducts and vents were in really bad condition. The previous duct cleaning that was done was done very poorly. They sanitized all ducts and vents and deodorized the filter. Right away I heard and felt improvements on my furnace. Great service and very thorough. Kurt was awesome and super informative. I highly recommend their service.Very personable and reasonable per upfront price quote before arriving. No unnecessary up-selling tactics. Owner was present and assisted the other technician during entire cleaning process. Would recommend to others.They were terrific. I used them for our new house and Chris was very helpful in walking me through their process as well as explaining how my new hvac system works. Punctual and professional.Professional, helpful, accommodating to a Saturday appointment, good price. Would use again.I highly recommend this air duct cleaning company! I found it looking through Facebook and I couldn’t believe how easy it was to contact via email, their quick response, easy booking, and early arrival on the day of! I even was able to leave and do errands and came back to my house smelling amazing and everything completed. I would definitely recommend them and use them again! Thank you so much for making this an easy process all around!!!!!I organize my condo building's annual dryer vent cleaning and this is the second year in a row that we have gone with Ugly Ductling. Karl and Kurt are always professional and I appreciate the fast response and friendly service. I don't see any reason why we would go with anyone else for this service. Thanks guys!When my dryer repair serviceperson recommended that we get our dryer ducts cleaned, Ugly Ductling was the first service to reply when I asked for quotes. Their prices were very reasonable and it was easy to schedule a visit during a time that worked for all unit owners in my building. Kurt called ahead to let me know he could arrive early. All 4 units in my building received service in under 2 hours. Kurt went above and beyond for one of my neighbors, helping with some additional dryer maintenance tasks to keep the unit running smoothly and safely -- all without charge to her. I also appreciate that Kurt took the time to explain and demonstrate to me what he was finding in my unit. He was professional and polite throughout the visit and even vacuumed my washer/dryer area -- it now looks nicer than when he arrived. This is a service that we'll have done regularly from now on. We'll be coming back to Ugly Ductling. Excellent!I called these guys to clean out my dryer vent. Not only did they fit me into their schedule quickly, but they (Chris and his colleague) arrived early /promptly for the appointment. Upon inspection, they found they could not clean the vent due to a pipe issue behind the wall (requires a contractor), and insisted they not charge me for the visit. Incredibly rare to find honest, reliable companies that have the client's back. I was floored, and quite grateful. I will absolutely use them again!Great experience from start to finish! Karl answered all my questions (very quickly I might add) and was able to schedule an appointment on my first requested date. The two techs who came out were very friendly and were in and out in 30 minutes after clearing out years of build up in my air vents (yuck!). Definitely recommend these guys.This is business that knows what customer service means! I called for a duct cleaning service and coordinating it with work and school schedules was difficult, Karl the owner did everything he could to make sure we accommodated. He and I went back and forth until he found something that worked for us, and did it within a very reasonable amount of time. When he arrived at the house he explained to my wife what he was doing and why, then went above s d beyond to make sure that job was done perfectly. He made sure that she was completely satisfied and gave her other recommendations for upkeep. Great job and I would recommend them highly to anyone who needs their furnace or ductwork cleaned.I just had my air ducts cleaned out, and wow what a difference. It feels as if I just had a brand new system installed. Kurt the tech came in and absolutely took care of years and years of build up in an hour. I am still in awe of the great job he did. If anyone is looking for this service, just stop looking and call these guys. 100% satisfied with the service and very affordableThey handled the vents at my mother in laws house with heavy fur and nicotine and did a great job! Came by my place the next day and did mine quickly and efficiently too! Will have them back in two years!Kurt did an amazing job in our unit. This is the second time we've had these guys out to clean our air ducts and we will continue to hire them in the future. They are friendly, kind, clean, professional, and most of all, they tell you what they're doing and answer any question you may have along the way. I cannot stress how great these guys are. I highly encourage you to give them a ring the next time you need your HVAC and/or dryer ducts cleaned up.We needed a new dryer vent cover installed (damaged outside our home) and decided to have our vents cleaned as well. I pinged Ugly Ductling and several others on Yelp for a quote and Karl responded within 10 minutes. It was an easy job, but I like that Karl offered up his certificate of insurance - gave me comfort in the company backing up his team. Work was priced fairly and completed quickly. Thanks to the team for the work.I just had my air ducts cleaned by Kurt and Chris and I can't believe I waited so long to do this! My ducts have never looked better. I have really bad allergies to dust and mold and the day after the cleaning I was already starting to feeling better! Kurt and Chris were so polite and efficient. Kurt was great with my dogs too! I have 3 chihuahuas. They're also really responsive to yelp messages - I couldn't believe how quickly they got back to me. They made scheduling so easy. If you care about your family's health at all you should probably call them.Yup. Five stars all the way. They are as good as all of the reviews say. They cleaned out our dryer vent. Turned up on time, super friendly, pointed out some good things we should know to avoid dryer fires, and was fast and clean with the work. Recommend them 100%They did a great job and even came early. Kurt was very helpful on the phone. Now I don't have to hang my clothes on a line like a grandma from the old country.I have nothing but great words to say about Ugly Ductling. These guys were on time (even early), professional, and high quality. The quoted price is what I paid. I would highly recommend these guys. First visit, Matt and Chris came by and were in and out and did the job well. Both were friendly. It was raining and, without asking, they took their shoes off. My dryer wasn't 100% after the first visit (turns out it's just old), so I called Ugly Ductling, and they came out for FREE to ensure we were satisfied. Matt and Kurt came out. Again, both were a pleasure to deal with. I am already recommending this company to friends. I expect them to continue to grow by referral.My dryer was not performing as it should and after reading Ugly Ductling ' s excellent Google reviews I called to inquire about services, pricing, etc. I spoke to Kurt who not only answered all my questions but, was able to schedule my service for the next day. The two servicemen (Chris and Matt) were timely, polite, conscientious, knowledgeable, informative, and efficient. Ugly Ductling exceeded all of my expectations from start to finish and I will, without hesitation, employ their services again.I called Karl to arrange a time to get the air ducts in my new home cleaned. The Ugly Ductlings were able to pencil me in that same week! Chris and Matt showed up about 15 minutes early and were friendly and efficient. They walked me through their process and answered all of the many questions I had. Their services will be recommended to all of my family and friends.The service was easy to schedule on a Saturday, so I did not have to miss work, and the fee was less than those of other businesses I had messaged on Yelp. Chris and Matthew arrived early for the appointment and were really efficient.Upon calling Karl, the owner, I was pleased to be greeted with a warm, helpful attitude. Scheduling an appointment for my air ducts and dryer was fast and much simpler than I expected. The dryer vents were clogged with lint but worked like new after the techs were finished. The ducts were an absolute mess! Having two dogs and never even thinking about having them cleaned over the years had really built up. But the techs, Chris and Matthew, were polite, professional, and extremely helpful as they walked me through their process. I highly recommend Ugly Ductling and will definitely be calling them again for an annual cleaning.Very professional business! Kurt and Matt were on time and very knowledgeable. The process was affordable and if you ask me you get alot of bang for your buck. They are our new go to company for sure!I highly recommend Ugly Ductling. The appointment process was very easy. Mathew and Chris were very professional, very clean and super helpful. They were very efficient. This is likely the first time my home had a duct cleaning, and they were done in less than 2 hours. I look forward to working with them next time!Told my neighbor about the service I had done by Ugly Ductling. The owner Karl was able to send Matt and Brandon out the very next day. There ended up being a birds nest in her dryer vent exit and was handled swiftly. Way to go guys.Well Done! So happy I called this company. Reached out to Karl and couldn't have been easier. Penciled me in right away. Matthew and Kurt came out and both were very professional, clean, and well-mannered. While they were here they checked out my dryer and cleaned it for next to nothing. Drying clothes in half a cycle now! Thanks again. You guys were great.I only have great things to say about this company and the guys who came to clean my ducts and dryer vent. They were on time, polite, efficient and reasonable. They gave me tips on my furnace filters and what to expect (lots of dust in the house!) after they cleaned. It was a 9/10 for debris in my vents. Highly recommend. Colleen MWow, this company is fast, efficient, and well worth it. The team had excellent communication for both quotes and the actual job. They showed up on time and finished in half of the time quoted. Their work is clearly visible in both air quality and dryer performance. If you're considering vent cleaning, stop reading this review and contact them now!Called them based on their Yelp reviews and nothing else. Had a great chat with Karl on the phone, and gave them the chance to win my business. The team came out 20 mins. EARLY on a Saturday afternoon, was knowledgeable, listened to my concerns, and as far as I can tell did a great job on our duct cleaning. The dryer vent was my biggest concern and they did a great job cleaning that out as well. I will definitely call them again when the time comes to have my dryer vent and air ducts cleaned.Efficient, knowledgeable and on time (early even). Really appreciated their visit and I'll certainly be using them in the future. thanks, guys!Efficient work, conscience and informative! Kurt is the man! We have a family and Kurt made sure to let me know that he was using organic, natural products that would be safe for them.These guys were awesome! I don't think the ducts in our place were ever cleaned! They also cleaned our dryer vent and helped us shorten and reconnect our dryer hose which was long and kinked. They showed up on time, very informative and thorough.GREAT GREAT GREAT SERVICE!!! They were reasonable in price and they were quick!!! We have 3 dogs and our vents have not been cleaned in years. They were great. Definite recommend and will use them again when it is time for another cleaning.The team was amazing. Very well organized, educational, and professional. The company was beyond accommodating for us as on the first appointment our electricity was not on yet, they rescheduled twice, and were so sweet. They took extra time to explain systems and recommendations for filters. I would highly recommend this company.I am extremely happy with Ugly Ductling! They were fast, clean, honest, reasonably priced, and extremely knowledgeable. The guys were very friendly and professional and explained everything thoroughly to me which I really appreciated. I will definitely be calling them for any future needs, they were great!Fast, good communication, and simple pricing. There are so many scammy duct companies out there but these guys are great. Basically the best duct cleaners I've ever used, and I've used a lot! I'll definitely be calling them when I need more ducts cleaned.Timely, clean, professional and were very careful with our things...highly recommended!We recently just had our air ducts cleaned by Ugly Ductling as well as our dryer vent. I can't express how professional and honest this company is. The owner, Karl, took my call and scheduled the appointment and went over what to expect with crew and price. Their price is fair and crew exceptional! Kurt and Matt took their time to answer all my questions with extreme patience and helped educate me on how often the air ducts and dryer vents should be cleaned. I definitely have seen a huge difference and will not think twice in referring them to friends and family as well as call them to come out again!Great people to work with! Good prices and customer service.The air in here is so FRESH AND SO CLEAN CLEAN!!!!I messaged Karl on Yelp and received a response within a day. We corresponded via Yelp and I had all my questions answered and scheduled an appointment for Saturday afternoon. Kurt and Matthew were fantastic. They were great with our dogs, in and our in one hour and did a great job on our vents, furnace, and dryer. we would definitely contact them again for any HVAC needs.We hired Ugly Ductling to clean our dryer vent and to install our new gas dryer that Home Depot would not hook up with flexible hose. These guys were terrific. They were very professional and they quickly had the dryer working perfectly. I will definitely have them back to clean our heating and cooling duct work. If you need this type of service they are the ones to call!This was my first time ever scheduling a duct and dryer vent cleaning. I was a bit skeptical about getting the duct cleaning but after talking to Karl, he was so informative and knowledgeable, I went ahead with the process. As far as scheduling, they were super accommodating and we were able to work around my crazy schedule. When the technicians, Kurt and Matt, showed up they walked me through the whole process and were so clean and organized. I would suggest this company to anyone!!! I have honestly slept and breathed so much better after this process. Get this done people! Thanks Ugly Ductling!!!!These guys are great - affordable, friendly, and flexible (they'll even come out on weekends). I'm the King of our condo association - an 8 unit fiefdom - and earlier this year I arranged for them to come out and do a yearly cleaning of our dryer vents. Had no problem scheduling a Saturday visit two weeks out over the summer. They arrived on time in the morning and finished in half the estimated time. They are very friendly and will do follow up work to answer questions, without hesitation. We saved about $200 compared to our prior vendor, and will definitely be using them going forward for our yearly maintenance needs. Highly recommended. (Yes, yes, the name is an awful pun, but don't blame the playa, blame the game - for some reason the duct industry is rife with punsters. But better a punocracy than a kleptocracy, amirite?)We are part of an 8 unit condo association and Ugly Ductling coordinated quickly and professionally with me to get everyone in our buildings dryer vents cleaned on one Saturday!!! Karl was a delight to deal with, and gave us a GREAT price!! The techs that came out were professional, clean and shared photos of what each system looked like before and after. I would DEFINITELY use them again and HIGHLY Recommend their services to friends and family!!I can't thank these guys enough. From Carl's patients with a first-timer answering ALL my questions and explaining the entire process to Kurt and Matt's complete professionalism. Kurt and Matt arrived on time and quickly got to work on a job that was and I quote, "probably in the top 10 worst they'd ever seen" without a single complaint. Obviously the previous owners had never cleaned the ducts and it clearly showed in the before and after pics Kurt showed me. Don't EVER let anyone tell you your ducts, dryer vent or furnace don't need cleaning or that it's a waste of money. After seeing what was cleaned out of my vents it was worth every penny in fact I made sure Kurt had my email address to send me a reminder when I'm due to have them done again. Look no further this is definitely a 5 company.Fantastic company! So professional. They did such a great job. Duct cleaning, dryer vent, furnaces.... all sparkle now. We are breathing better thanks to them. I highly recommend these guys.Very pleasant and excellent work. They were able to come earlier than expected and called to check if that was ok. Very polite and friendly, and even went above and beyond by patching a hole in our hvac. They were efficient and didn't take long. Would strongly recommend using them. Reasonable price too.Finally settling in and able to write reviews to all the service providers. Karl's guys, Kurt and Matthew, were extremely professional and educated me throughout the process. I recently moved into a house that was built in 1944, and from what I understand, the vents were never cleaned!!! Gross, right?! There were different types of pets living in this home prior to my move. So I'm certainly thankful not only for the education, but for the helpful tips :) Especially for an allergy suffer. Thanks again! Truly appreciate the professionalism, efficiency, and accommodating my schedule. I'll definitely be recommending your services!I'm so happy with this company. I recomnend this company to clean your vents. Matthew and his coworker are very professional, clean, and organized. What I loved the most about this company was that they were willing to meet me at a time that was good for me. I'm so thankful to them! I'm definitely recommending them.These guys did a great job. My dryer is purring like a kitten again. Matt and Adam were professional, courteous and quick. Will use this guys in the future!Very professional. Matt & Adam showed up right on time and did a great job cleaning our blocked dryer hose, and they even went into the back of the dryer to vacuum out any extra stray lint (quite a feat for a stacked unit in a tight space). They were incredibly helpful & answered all our questions. Would highly recommend.Shortly after moving into our new home, my wife and I noticed that our allergies were flaring up. We knew the previous owner hadn't cleaned the vents in years, so we called Ugly Ductling. I talked to Karl on the phone, and he was very polite and professional in scheduling a cleaning. He and his crew arrived exactly at the scheduled time and worked quickly and efficiently. They showed me the amount of dust they were able to clear out (yuck!), and then they showed me how our vents were clean as a whistle. And I paid exactly what Karl quoted - very upfront and honest pricing. After the vent cleaning, we noticed an immediate impact. My wife and I are no longer congested in the mornings and we don't need to dust as often. I highly recommend Ugly Ductling to all!Very fair price, scheduled within a few days notice, showed up on time, and the guys were good guys. They replaced the ducting on my dryer, cleaned out the dryer vent, and also cleaned out all the ducts in my home by vacuum. They were also very nice to my dog and cleaned up after themselves. I am scheduling them annually and will be recommending them to my clients as I'm the owner of Newman Realty and am often asked for referrals for companies like this one.Great job guys! They showed up early and pretty thorough cleaning with our house vends and filter. Very friendly and great with answering my questions. Will definitely use them again!I am very pleased. First contact (over the phone) was very positive and scheduling was easy. They called and advised me that they would be early if I was available - which I was - and the service was quick and easy. Brandon and Chris were very personable and friendly as well as extremely professional. The additional curve of my newly redone flooring was no challenge to them - they treated the entire process with kid gloves and I couldn't be happier. Well worth the very reasonable cost. Excellent job!Recommended. They were on time, efficient and did a good job. Price is also reasonable.We moved into a new townhouse in June that had too many free smells that made my fiancé's allergies worse -- the prior owners had two dogs and kids and were not particularly clean people. Karl and his team came in and removed the smells and allergens in a couple short hours. Ugly Ductlings was easy to work with and provided a great service that we are grateful we had done. Thank you Karl!cant recommend them enough! prompt, friendly, fair prices and did an incredible job on my vents. have already used them twice (a second time after i had some construction done in my unit). impeccable customer service as well!I was having problems with getting congested quite often in my home. These guys came out, were very professional and efficient. No more problems with my duct work. Thanks!This was my second time using Ugly Ductling, and it was just as good as the first. They expertly cleaned out the HVAC ducts in our new (circa 1968) home. Once again, the crew walked me through the process, answered questions, and was happy to show be before and after pics of the returns. They went above and beyond by checking out the dryer vent. I'd assumed it was fine, as it was a very short run, but was jolted to see a demonstration of just how clogged it was. The little flaps on the vent cover were barely twitching when the dryer was running- it was a major fire hazard. They offered me a great price to fix it up since they were already here, and I was more than pleased with the quality of their work. These folks are now two-for-two with me, sending out quality representatives and overall doing a fantastic job. I can't imagine ever choosing another company in this space.Great work! Professional. Personable. Reasonable. Karl and Kurt made the place smell so good. I highly recommend them to everyone!Karl and Kurt did a great job with our vents and dryer. They were efficient and personable. They pointed out the trouble vents and sanitized everything. Great work and on such short notice. I will recommend you to anyone and everyone! The place smells so good!They were on time, quick and thorough. They cleaned all vents,even those that were painted to the wall. I did allow them to scour those vents and they did so with minimal damage to the paint surrounding the vents. I also had them clean the dryer vent. In doing so, he noticed I needed a new vent connection piece and replaced it for me. While a tad pricey, it was worth it for the ease of scheduling, up front pricing with no pitches while they were on site, and the job well done.We just moved into a new Townhouse and discovered that the dryer was blowing only cold air. I found Ugly Ductling on Yelp and gave them a call. I scheduled an appointment for 2 days later. They called on the day of the appointment to let me know that they were running a few minutes late. Matt and Brandon replaced a faulty pipe attached to our dryer and thoroughly cleaned it. They were very courteous and did not charge us any more than the initial quote. Definitely recommend Ugly Ductling!We just moved into a new Townhouse and discovered that the dryer was blowing only cold air. I found Ugly Ductling on Yelp and gave them a call. I scheduled an appointment for 2 days later. They called on the day of the appointment to let me know that they were running a few minutes late. Matt and Brandon replaced a faulty pipe attached to our dryer and thoroughly cleaned it. They were very courteous and did not charge us any more than the initial quote. Definitely recommend Ugly Ductling!Brandon and Matt showed up on time and wore protective footies - the best way to start an appointment! Our dryer venting has perplexed others in the past, but these two had no issues. They were in and out in no time. Both were super friendly and professional. Highly recommendWe have had 2 great experiences with this company! We first had our dryer vents cleaned out, and they were right on time, very professional, friendly, and left me without a mess to clean up. We had them return a few months later to clean out both our upstairs and downstairs vents. Again, they were on time, professional and friendly. They didn't even mind that my 2 year old followed them around the whole time! They left us with reminders for our follow up cleanings, which we will definitely follow up on! Great company over all!This review has been removed for violating our Terms of ServiceThis review has been removed for violating our Terms of ServiceHad a dryer vent emergency and contacted Ugly Ductling after seeing the great reviews on Yelp. We are so happy we went with them! The service was great! Appointment was set for Saturday morning at 9, both Chris & Matt arrived on time, with a courtesy call 15 minutes prior to their arrival. Both where very professional, kind & respectful while in our home. We would definitely recommend these guys to our family & friends!!!This review has been removed for violating our Terms of ServiceThis review has been removed for violating our Terms of ServiceVery professional and prompt team. We had our air ducts and dryer vent cleaned. We absolutely needed it and Ugly Ductling was the right choice. No upsells no bs just great work. I highly recommend!What a wonderful company!! Karl was so helpful over the phone and really worked with us to figure out what services we needed. (Much different from other companies who automatically try to up-sell!). Karl was super flexible with scheduling and the team that arrived was prompt, professional, and thorough. They really went above and beyond with the furnace cleaning, HVAC vent cleaning, and dryer vents. They also gave my husband some tips for ongoing maintenance. I would recommend without hesitation!What a great team! I hired them to clean my dryer vents and duct cleaning. They kept me posted of what they were doing and what I should be on the lookout for. The day of the service, team called me to let me know they could come earlier than scheduled, which I appreciated, since it was a Saturday. They cleaned up all of the dust mites before they left and showed me what they did to improve my vents.Very straight-forward to deal with. Clear quote with no nickel-diming. Karl answered all my questions on the phone. Was very flexible and accommodating when we had to change our initial appointment. Very prompt, even texting me answers to my questions during off hours. Then on the day of service, they were even early. That never happens! Did a great job with cleaning -- our vents were disgusting to start, but now they're clean. Also got the dryer duct replaced. Now we feel set for 2 years, and we feel good about the value of the service we received.These guys were so great! Extremely friendly and easy to work with. The guys who came were thorough and very knowledgeable. They answered all of my questions. I would recommend to anyone to use.Professional and prompt. They gave me a quote, an arrival time and a length of service time over the phone. They called prior to the appointment to confirm what time they would arrive. They worked around our full house (3 toddlers, 3 pups, 3 adults). The house smells wonderful and I will be sure to use them again!Didnt realize how important it is to have my vents cleaned!! The owner explained how easily a fire could start with lint build up. Glad I had it done. I told my neighbors about it and they wanted to have theirs done as well. The owner passed on a discount for us all and we were all able to have our services done at the same time! Thanks again!!This review has been removed for violating our Terms of ServiceThis review has been removed for violating our Terms of ServiceMy wife found Ugly Ductling online the same morning another duct cleaning company was scheduled to come in for service who happened to cancel on us an hour prior to our set time. I took partial morning off work and was unable to miss another morning from work. Carl, the owner of Ugly Ductling answered and was able to fit me in that same morning for service. Brandon and Mike were prompt &polite not to mention professional. They were fast, efficient and explained their work in plain English. Thank you guys for your fast response and quality work as I will be recommending your company to friends and family.Quality work and very friendly service technicians. I absolutely recommend.This review has been removed for violating our Terms of ServiceAfter purchasing a new home, we called Ugly Ductling to clear air ducts. Karl was professional from beginning. He and his colleague came on time. Both were serious about their work and feel that they are adding value and with that motto they did an awesome job. I cannot even describe how dirty ducts were. But they are super clean now. We can breathe better air now. Another thing is they have electric vacuum so they can reach to every vent easily and quickly; no need for long vacuum tubes from a truck snaking through your house and no need to be dependent on weather. I will always call Karl and will highly recommend him. Honest hardworking guys.Great company, honest guys. Respectful, clean, on time. A little pricey - but you get what you pay for. They did a wonderful job. Highly recommended. A+I got my air ducts cleaned when I moved into my new home. It was my first time doing it and Karl was so super patient with all of my questions and explained everything about the process. I actually booked another company, but with all the air duct scams out there I felt like something was off- so cancelled them and went with ugly ductling. So glad I did because the technicians who came, Brandon and Adam, were so nice and did an awesome job cleaning and showing us everything they were doing. They were also willing to stay longer to help us clean our dryer vents - really appreciated them accommodating our on the spot request. I can easily tell the people who work here are honest and hard working people! Will definitely hire them again!!Not gonna lie, it was the name that first caught my attention on Yelp....but the great reviews reassured me I was making the right decision when I called Ugly Ductling to get a quote on my duct and dryer vent cleaning. Karl was great from the first call, friendly, informative, and he fit me into their schedule within a few days. They came out to our home and got everything done in a couple of hours and left our home smelling nice and fresh! I will definitely call them again and refer them to all of my friends. Fabulous customer service is hard to come by these days, no need to look any further for your duct cleaning needs!We had the Ugly Ductling come out when we moved into our new home. The previous owners were less than clean and it showed. We had a feeling they had never bothered to clean the ducts or vents during the 6 years they lived in the home and we were right. Karl came out and did a fantastic job. Immediately we were breathing easier and the house smelled amazing! Very reasonable in price as well. I would highly recommend them.I had Mike and Brandon out this morning for a duct cleaning after moving into a new place. The previous owners had cats and the inside of the ducts looked down right fuzzy and disgusting. Mike and Brandon arrived on time, and hustled, getting our entire system cleaned and sanitized in about 1.5 hours. Fantastic experience, I'll be calling them back for my next cleaning and recommending them to everyone I know.These guys are great! I had them come out to mom's house all the way in Elgin! She never had her air ducts cleaned before.... The were prompt, very informative, and did a great job. There was a whole trash bag of dust, dirt, and what ever else was living in her vents, when they were done. I recommend Ugly Ductling to any one who needs their air ducts cleaned!The ugly ductling team came out and did a full inspection of my place. They were fast and efficient, leaving my house a little cleaner than before they arrived. I would highly recommend using themVery professional and prompt. Was very pleased with the service. Will def recommend to friends and familyWhat a professional team. I usually don't write reviews but felt they really deserved one. From the time I spoke with Karl on the phone who was honest and upfront until Mike and Brandon came and did the work. They were prompt and actually knew what they were doing. Will use again for sure!Awesome service! Called in on a Wednesday and had an appointment that Saturday. Service was impeccable. I will definitely be having them come out soon to do all of my air vents throughout my condo.I had the ducts cleaned the day we moved into our new house. Mike and Brandon came out. They are genuinely nice and friendly good people. They were courteous and worked quickly getting the job done within an hour. The amount of filth and dust was just gross so I am so so glad I had them come out. I don't think the prior owners ever had the ducts cleaned. The house smells better. Brandon asked me what scent I preferred. I received a text and call prior to arrival and after thanking me for having them out. I'll be calling them again in a couple years and I highly recommend them! Good people who do good work! Love that they are local and honest down to earth good people! Thanks Guys!I had Karl and his team come out to our new/very-old-house before move in to clean out the air vents and remove that lived-in smell. They arrived right on time, were incredibly cordial, and got to work immediately. Within an hour, we were saying goodbye and the house smelled AWESOME. Now, a month later... still smells awesome and my usual allergic reaction to dust and mold has completely disappeared. I'll definitely be re-upping the service as the years come and go. Thanks a ton for making the house that much better, Karl! Fantastic, definitely worth the very reasonable price, and super professional crew. Oh, and easy and fast appointment process with the man himself!Highly recommended. Professional, courteous, and explained to me exactly what they were doing.Tried to reach an air duct service on Angie's list with no response . Went on Yelp, Called Karl and was able to get an appointment this week. The two technicians were on time, clean, kind and talked us through the process. The house smells nice and the price was great! Very satisfied and I highly recommend these guys. This is a must if you have pets and/or allergies. They also clean dryer ventsMike and Ray from Ugly Ductling did a wonderful job cleaning my dryer vent and HVAC ducts. They were professional, quick and funny! They arrived about 45 minutes late, but alerted me in advance via text. I will definitely use Ugly Ductling's service again.I needed to do this Years ago!! The amount of Grossness they removed from my Air Ducts was just absolutely Crazy!! They were so professional and left everything so spotless. If you have never had this done you should definitely do it now! It Amazing how much better our air is!! Thanks Guys!!!After Living in our Apartment for 9 years. It NEVER dawned on me to clean the Air Ducts. Until my Daughters Doctor suggested it because shes had so many Breathing Problems. I am so Glad I called these Guys. I spoke with Karl over the phone and he explained everything in detail how this process works. They came, they cleaned, and just like that, I could Instantly feel myself breathing in better air!! I wish I wouldve called them Years ago. But now I know, and these guys are the only ones I want taking care of Ugly Ducts!! Thanks So So Much!!!Excellent job from the entire team. Karl is friendly, prompt and knowledgeable, and his crew is exactly the same way. Very helpful. They did an awesome job with our ducts, cleaning them quickly and explaining the process. Almost instantly, our home was cleaner and smelled better. They also made an additional service call for a problem that was entirely my fault, and they still fixed the issue at no charge. Highly recommend!Ugly ductling rocks! Making the appointment was super easy and quick. The guys came with their fancy pipes and they worked efficiently and were very friendly. they spent a good 2 hours blowing through every single hood and collected all the dust in the utility room. They also sprayed something called Benefect to remove mold in the vent ducts. I forgot to mention that we have two cats and two toddler boys... So who knows what is in our vent pipes... The room next to the utility room always had some funky smell, we first blamed the cats, coz their litter boxes are in the bathroom next to this room, we tried to open the door more often to let in fresh air, run the bathroom exhaust fan everyday, spray air fresher, kept an expensive air purifier in that room on ... the problem persists, even if the smell is gone sometimes, it always came back after a day or two. I never thought the ventilation system could be the culprit, I don't know what happened exactly but after they cleaned our pipes, the smell is GONE the next day and I haven't smelled anything ever since. I am not sure what was in the vent, small dead animal? Mold? Mildew? Whatever it was, it is GONE! A gazillion thanks to ugly ductling for cleaning the hidden guts out for us! 10 stars if I could rate them that way!Karl very friendly and gave neighborhood discount. Prompt and on time, very professional. Issue after duct cleaning that residual dust blown out of vents and coated upper floor with thin layer, Karl replied to inquiry promptly and explained that this sometimes happens, and should not happen again- if so, offered to personally come by and redo vents. Five days later all is well and no issues. 5 stars minus one half only for the cleanup dust job we needed to do afterwards that we weren't expecting. Would use again.Great service! Would recommend to friends and family!Very happy with their service. Karl was very responsive via phone and email prior to getting the work scheduled. On the day of the cleaning, they arrived on time and finished in a little over an hour. They identified an issue with our dryer hook-up that was easily and cheaply fixed and will make us sleep better at night. Go with these guys, they get what it means to be a service provider in terms of being responsive, respectful and taking pride in their services.Guys are willing to work with clientele, they'll go the extra mile to have you come back.Great Job! I bought the house ten years ago. It never dawned on me to get a service like this. My neighbor was getting his duct's cleaned. and asked if I would to. maybe we could get a better price. We did. they were quick, clean and efficient. Seems we needed our duct's cleaned in a bad way, so much stuff from the original construction of the home was lurking in the passages. Great job! we'll see you in a few years!These guys did a great job! I would definitely recommend if you are looking to get your air ducts cleaned. They were very friendly, professional, on time, and very accommodating. We had work done on the house creating a lot of dust and debris. We have a young daughter so it was important for us to get the ducts/vents cleaned so we do not breathe in all the dust. These guys did a great job and you could tell the difference immediately!When 1 job becomes 4. These guys were the most professional service men I've dealt with in a long time! They impressed even the harshest of critics, namely my "I'll do it myself", father. It all started with a pleasant conversation with Kirk about cleaning the ducts of my parents' house. Kirk always picked my phone calls and called back promptly when he said he would, 1 star. He was able to change up their schedule to make a day that was earlier than offered, Sunday was also an option. When I called back to see if they can do another job on the same day at a nearby house, it was an easy yes, 2 stars. On the day of, they called 10 mins before showing up and showed up on time. Kirk and Karl quickly started to get to work using industrial grade equipment and cleaners. They were courteous, detailed, and quick, 3 stars. They did such a good job that a couple of my family members asked if they can do two more homes. Not only did they happily do so on the same day, but also gave us a group rate without us asking. 4 and 5 stars. The service was impeccable, and the price couldn't be beat. No doubt we've found our go to duct cleaners, a million stars.So glad we decided to have our air ducts cleaned and hired these guys! We just moved into our house and knew we wanted the ducts cleaned but didn't see it as a high priority. However, ever since we moved in I had been waking up with a sinus headache and taking allergy meds every day. So we decided to go for it and I am so glad we did. I felt like the difference in air quality was immediate. Since we had the ducts cleaned my headaches have completely stopped! It gives us so much peace of mind to know we are breathing clean air. Also, Karl and Kirk were very friendly and professional. They took the time to explain what they were doing and went above and beyond to make sure they left our house in great shape. Highly recommend this service and this company!!This review has been removed for violating our Terms of ServiceLoad more
About Us
20+ Years Providing A+ Customer Service
When you choose Ugly Ductling LLC, you’re choosing a trusted, family-run business that puts your needs first. From condos and high-rises to cozy townhomes, small businesses, and residential homes, we’ve got you covered across Chicagoland. Our experienced team tackles any job with cutting-edge technology and techniques, leaving your air ducts and dryer vents cleaner than ever before.
Whether you’re a homeowner, business owner, or property manager, let us take care of your indoor air quality. Experience the difference that 20+ years of expertise, superior customer service, and a commitment to excellence can make.
Contact us for a free estimate and learn why we’re the top choice for dryer vent and air duct cleaning in Chicago.
Karl Hafner – Owner, Ugly Ductling LLC
A+ Rated for Dryer Vent & Air Duct Cleaning Chicago & Suburbs
Service Areas
Vent & Duct Cleaning Chicago IL & Suburbs
We take pride in providing comprehensive dryer vent and air duct cleaning services to customers throughout Chicagoland. Whether you reside in the heart of Chicago or in one of the surrounding suburbs, our experienced technicians are equipped to tackle any project large or small to help provide you with a safer, healthier living and working environment.
Click below to view our service areas:
Chicago Neighborhoodsadmin2023-09-19T18:42:56+00:00
Lakeview – Lincoln Park – Old Town – Gold Coast – River North – Streeterville – Forest Glen – Jefferson Park – Albany Park – Portage Park – Irving Park – Avondale – Logan Square – Bucktown – Wicker Park – Humboldt Park – Rogers Park – Edgewater – Lincoln Square – Uptown – North Center – Roscoe Village – West Town – West Loop – Little Italy – University Village – Pilsen – Bridgeport – Armour Square – Bronzeville – South Loop – Hyde Park – Kenwood – South Shore – Beverly
Chicago Suburbsadmin2023-09-19T18:42:46+00:00
Evanston – Glencoe – Glenview – Morton Grove – Northfield – Skokie – Wilmette – Winnetka – Bolingbrook – Arlington Heights – Des Plaines – Niles – Franklin Park – Palatine – Rosemont – Park Ridge – Schaumburg – Berwyn – Cicero – Hillside – Oak Park – Chicago Heights – Country Club Hills – Homewood-Flossmoor – Joliet – Orland Park – Tinley Park – Wheaton – Aurora – Downers Grove – Glen Ellyn – Itasca – Lisle – Naperville – Oak Brook – Woodridge – Highland Park – Highwood – Lake Forest – Buffalo Grove – Gurnee – Fox Lake – Lake Zurich – Libertyville – Long Grove – Waukegan – Algonquin – Cary – Crystal Lake – Harvard – Woodstock – Lake in the Hills
Frequently Asked Questions
Questions About Our Service? Read Our FAQs
What forms of payment do you accept?admin2023-09-19T18:42:10+00:00
We accept payment via all major credit cards, checks, cash, Venmo, Zelle, and Cash App.
How long should I expect the process to take?admin2024-08-16T15:41:05+00:00
The amount of time it takes to clean an air ventilation system depends on many variables such as the size of the home, the number of systems, the extent of the contamination and the number of HVAC cleaners performing the job.
Because we use an electric machine that can be brought right into the actual furnace room, our process typically takes 1 – 1.5 hours for an air duct cleaning/sanitation and roughly 45 minutes – 1 hour for a dryer vent cleaning.
Can we be home when the cleaning is done?admin2023-09-19T18:43:43+00:00
Yes! The process is very contained, however, if it is nice out we always recommend taking advantage of the weather while you let us take care of the dirt and dust.
Will there be any dust afterwards?admin2023-09-19T18:44:44+00:00
Yes, there could be a little dust after the process is done, but will completely dissipate after one cycle ran through.
Will there be any odor?admin2023-09-19T18:45:21+00:00
Yes, the sanitizer will leave a short lemon-like smell but will also dissipate after a couple cycles.
Contact Us
Serving Chicagoland 7 Days a Week
Contact us today so we can discuss setting up a dryer vent and air duct cleaning in your home or business.
| Hours of Operation: |
|---|
| Mon: 9:00 AM – 7:00 PM |
| Tue: 9:00 AM – 7:00 PM |
| Wed: 9:00 AM – 7:00 PM |
| Thu: 9:00 AM – 7:00 PM |
| Fri: 9:00 AM – 7:00 PM |
| Sat: 9:00 AM – 7:00 PM |
| Sun: 9:00 AM – 5:00 PM |
Karl Hafner
Owner, Ugly Ductling LLC
karl@uglyduct.com
Mon-Sat 9am-7pm; Sun 9am-5pm
Contact Karl via Phone, Email, or the Form Below
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